Eviture is a global engineering and digital services firm. Our teams are pioneering faster, better ways to bring our client’s most exciting ideas to life. We help our clients place their customers at the heart of their business.
We aim to be the best example of what we advise to our clients. We value colleagues who are creative, energetic, intelligent, trustworthy and humble in both their thoughts and actions. Our culture fosters an environment that allows us to influence our colleagues and teams across the entire company, while carving out our own individual career path and future. Our work is a fast-paced, rewarding, never boring and often fun.
It’s all about passion, innovation and making things real. If you are a forward-thinking and experienced professional, then you might be just who we’re looking for.
We are seeking a Service Lead with with passion for DevOps. You will initially join a client project and be a part of the journey to live and breathe DevOps and become an Elite Software Performer.
They are taking their next step in their DevOps journey to increase fast deliveries with high quality. The DevOps teams have the ownership for the services lifecycle. In doing this it is fundamental for the teams to get guidance in the Ops part of continuous improvement and service operations in the customer commitments.
You will be coaching the DevOps teams from an Ops perspective. This includes leading the efforts to both proactively improve the reliability of the services as well as reduce the Mean Time to Restore (MTTR) when incidents occur. You will work closely with their DevOps teams.
There will be times when you will need to step in to coordinate and drive complex incident and problem investigations helping the team resolve issues within SLA, while ensuring they are updated. This can happen any time, so there might be occasions that you need to work outside normal working hours. You will be the main contact in Operations issues, improvements and status reporting.
Your profile and qualifications
We are looking for those with a number of years of experience and who are flexible and able to balance between company internal and customer interests. Having a customer oriented attitude and an understanding of business processes is in your nature. You have excellent analytical and problem solving skills and is great at listening and communicating, both when it comes to technical details as well as business needs.
You will bring a passion for operational support and relentless continuous improvement, and a strong force to take the program to the next steps in the DevOps journey.
You should have
- Operational support experience
- DevOps experience with focus on Ops
- Agile and ITIL methodologies
- Servant leadership
- Fluent English skills, in both speech and writing
- A background in agile software development is beneficial.
- Experience in infrastructure and cloud operations is beneficial.
What we offer
- A fun, creative, international and inclusive environment.
- A range of personalised learning activities.
- Opportunities for personal growth, a wide variety of projects and experienced co-workers that collaborate and share knowledge.
- Flexible working hours encouraging work-life balance.
- A modern, high performance state-of-the-art virtual office with a central physical location for in-person team meetings.
Other benefits package typically includes a pension plan and group insurance package, wellness scheme and much more. They vary by location, according local laws and to what our employees value the most.